Answering Message, 1 On-Hold Prompt, 1 Additional Message (such as, "to reach X department, press 1, to reach Y department, press 2...")

I will provide warm, friendly female voiceover narration for your telephony Interactive Voice Response phone system's Answering Message, On-Hold Message, and 1 additional message.
 
What you get:
High Quality, clean, edited audio in .mp3 and .wav file formats
Quick delivery
Fast and frequent communication regarding your project
1 Year usage license included
 
What I need:
A script of up to 500 words
A pronunciation guide for any words that do not have an obvious Midwestern American pronunciation (such as company names, non-English words, etc)